3 Ways to Buy

There are three ways to buy via this website, direct from China, from Hotshopper or from Trademe.

Please note the Tradme option is only available for lines which are stocked locally by Hotshopper.

Direct from China

Buying direct from China is the cheapest way to buy if you don’t mind waiting up to 8 weeks. Buying direct means you deal direct with the supplier in China via Aliexpress.

The majority of the direct suppliers used on this website Hotshopper has purchased from in the past and had no problems. However things can go wrong.

Hotshopper take no responsibility should anything go wrong with your delivery. In most cases nothing will go wrong buying direct and your purchase is covered by Aliexpress buyer protection.

If your delivery does not arrive then you will get a full refund. However if you get delivered the wrong product the product is slightly damaged you will only get a partial refund.

When buying direct from China you will not be covered under NZ consumer law. This means should anything go wrong with your product you will not have a warranty and will need to make claims direct with the supplier of the goods.

• Delivery time up to 8 weeks.

• Secure payment.

• Tracked shipping.

• Buyer protection.

• Best price.

From Hotshopper

Buying from Hotshopper is not as cheap as buying direct from Aliexpress however you will have more protection. Your order will first be delivered to our premises for inspection before being delivered to you. If it is the incorrect product or arrives damaged then we will refund you. You will also be covered by NZ consumer law which means you will have a local warranty.

If your shipment does not arrive within 8 weeks then Hotshopper will refund you in full. This is a massive benefit due to current international logistics capacity reduction. Prior to March 2020 orders from overseas suppliers would take 2 – 4 weeks. Now they can take up to 3, 4 or even 5 months.

• Delivery time up to 8 weeks.

• Secure payment.

• Tracked shipping.

• Product checked locally before delivery.

• More payment options.

• Full protection under NZ consumer law.

Buy from Trademe

Buying from Trademe is the best option if you need to have your purchase delivered quickly. In most cases it will be delivered within 1 to 3 working days.

Not only will you have all the benefits of buying via Hotshopper you will also be covered by Trademe’s buyer protection program. This means you can buy with absolute confidence.

Fast shipping, delivery usually within 1 to 3 working days.

• Secure payment.

• Tracked shipping.

• Product checked locally before delivery.

• More payment options plus Afterpay.

Full protection under NZ consumer law.

• Trademe buyer protection.

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